I’ve just launched a new product called ProcedureAssist. As I was designing it, I got quite excited about the boost we could see in Australian small businesses if they all used the right procedures, and freed up more of the business owner’s time. But not every business owner is as excited about procedures as I Read More
How to get more time with Timely.is
A guest blog from Clodagh Higgins, Get Focused Consulting One of the most common things I hear from people when we discuss the topic of Social Media is the difficulty they have in finding the time to tweet or update Facebook regularly. I am a huge believer in batch style working, for instance when I’m Read More
Why thinking ahead and clearing up confusion with new clients is well worth the immediate investment
Welcoming a new client to your business is a great feeling. There is nothing quite like knowing that all your promotional work has paid off, and the now you have the opportunity to work with someone new. Lots of business owners I know focus on building rapport and trust while establishing expectations in the first Read More
How to create standard email answers
Do you find yourself answering the same kind of emails again and again? Common emails received repeatedly by business owners include requests for more information about services, rates lists and specific questions such as timing, availability and scheduling. I know they’re often emails you can quickly type a short email response to, and it only Read More
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