Do you really need that on your computer desktop?

Organising your files will keep you calmer, and less distracted. Your computer desktop is probably the most powerful visual cue that it’s work time. As you wait in the morning for your computer to power up, your mind switches into work mode as the background image appears, and the screen begins to populate with icons. Read More

The secret ingredient for review systems for error-free work, when you’re the only one working in your business

A simple mistake can derail a solid process or mar a webpage so effectively it’s almost impressive. And they’re so easy to make, especially when you’re a business owner with too much to do and no one else to check your processes, proofread your writing or just give a second opinion. But as a sole Read More

How to get more time with Timely.is

A guest blog from Clodagh Higgins, Get Focused Consulting One of the most common things I hear from people when we discuss the topic of Social Media is the difficulty they have in finding the time to tweet or update Facebook regularly. I am a huge believer in batch style working, for instance when I’m Read More

Smart email subject lines save time and make you look smarter. Here’s how to master this small but valuable step

Email subjects. Short, sharp and sadly often misused. Smarter email subjects can shave minutes off your email checking time, and can also save you hours in waiting for a response. All you need to do is think about what the email is about, and update the email’s subject line as the conversation progresses. Some people Read More

Why thinking ahead and clearing up confusion with new clients is well worth the immediate investment

Welcoming a new client to your business is a great feeling. There is nothing quite like knowing that all your promotional work has paid off, and the now you have the opportunity to work with someone new.  Lots of business owners I know focus on building rapport and trust while establishing expectations in the first Read More

Are you clearing your spam folder?

If not, you could be missing important emails from your clients. Yes all email providers will provide you with some kind of junk mail filtering and whilst this is a great feature, it is something that you need to keep on top of so that you don’t miss out on important correspondence. The most efficient Read More

My frustration with people’s lack of respect for databases

I don’t understand why people don’t place a value on their databases, when they are the most important aspect of anyone’s business. This frustration is twofold: one the people who have a database and don’t use it and two the people who have a database and don’t respect it. Those who don’t use it: So Read More

How to create standard email answers

Do you find yourself answering the same kind of emails again and again? Common emails received repeatedly by business owners include requests for more information about services, rates lists and specific questions such as timing, availability and scheduling. I know they’re often emails you can quickly type a short email response to, and it only Read More

How to use flags in MacMail

A short video illustrating how to use flags within MacMail? How to create the flags, how to rename the flags and how to delete the flags.

Are you looking after your notes and harvesting your ideas as effectively as possible?

Smart ideas, a great new bit of info, the perfect wording, a potential new angle for a client or a breakthrough notion pops into your head. What do you do? Don’t expect you’ll remember it tomorrow. And don’t assume that if it’s important, you’ll have it again. If a piece of information is good enough Read More